Gyms & training centres
A WhatsApp bot for gyms that answers membership questions and books sessions
Most gym messages are membership questions: how much a month, any offers, when are the sessions? Wakeel answers them instantly from your packages and timetable, books the trial session or personal-training slot, and reminds the member beforehand.
The challenge
- Prospects ask about prices, get no quick answer, and join another gym.
- Booking trainer sessions by hand over chat leads to clashes.
- Renewal offers don’t reach members at the right time.
What Wakeel does for you
Clear packages and offers
Prices, offers and opening hours from your information, in the member’s dialect.
Session booking
Trial sessions and personal training from your calendar, with separate times for each trainer or session type.
Reminders before the session
A reminder to the member before the session, and an alert to you for every booking or cancellation.
Broadcasts to members
Send renewal offers with Meta-approved templates from the dashboard (Meta charges for marketing messages).
Customers who find you on Instagram or Facebook get answers there too: the same assistant replies to Instagram DMs and Messenger chats, and moves bookings and orders to your WhatsApp.
Example conversation
Illustrative example — real replies come from your own information and prices.
Questions
Can it book each trainer separately?+
Yes. Add trainers or session types as sections, each with its own hours, and the assistant offers only free times.
Does it manage memberships and attendance?+
No. Wakeel answers questions and books appointments; memberships and attendance stay in your current system.
Can I send offers to all members?+
Yes, as a broadcast with a Meta-approved template — note that Meta charges for every marketing message.
Read next
WhatsApp Appointment Booking: Turn Customer Messages into Confirmed Bookings
A practical guide to WhatsApp appointment booking without a receptionist: how a bot shows open times, confirms the slot, and lets customers cancel within your policy.
WhatsApp Auto-Reply Software for Business: How It Works & Why You Need It
WhatsApp auto-reply software answers customers instantly 24/7, cuts lost orders, and saves your team hours. Learn how it works and how to start.
Try Wakeel on your business
The free trial starts once your WhatsApp number is connected — no card required.
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