Wakeel Agent · the AI assistant for WhatsApp, Instagram & MessengerEvery unanswered message
is a customer who bought elsewhere

Wakeel uses the official Meta WhatsApp Business Platform. You tap “Connect WhatsApp”, sign in with your business's Meta (Facebook) account and choose your number — that's it. No technical setup and no unofficial workarounds.

Yes. Connect your Facebook Page once — its linked Instagram professional account comes with it — and the same assistant answers your Instagram DMs and Messenger chats from your business information. They show in your dashboard with a channel badge, and you can take over any time. Bookings and orders need a phone number, so on Instagram and Messenger the assistant invites the customer to continue on your WhatsApp.

In most cases, yes. Meta's “coexistence” option lets you keep the WhatsApp Business app on your phone while Wakeel answers on the same number. If your number can't use it, we'll help you connect it the standard way.

You set the tone and dialect yourself, and Wakeel answers from your information in wording close to your own. More importantly, you try it in the dashboard and see its replies before any customer does — so there are no surprises.

It's built not to guess: if the answer isn't in your information, it politely says so and hands the conversation to you. You can also pause Wakeel on any single chat, reply yourself from the dashboard, and switch it back on.

Yes. It reads your real availability, books the slot and confirms it in the chat — and customers can cancel themselves within the notice window you set. In the store it takes the order, totals it from your prices, and keeps the customer updated on its delivery status.

No technical setup required. You connect your number through Meta in a couple of taps, add your information, and everything else lives in a simple Arabic dashboard: read conversations, edit information, watch the numbers.

Yes — a small fee per message that Meta bills directly to your WhatsApp account. It depends on the country: in the Gulf it's roughly AED 0.06 per reply in the UAE and SAR 0.04 in Saudi Arabia. Wakeel adds nothing on top. Chats that start from a Click-to-WhatsApp ad are free for 72 hours, and Wakeel saves messages by answering a burst of customer messages in one reply.

Every business's information and conversations are kept separate, access is protected, and stored connection credentials are encrypted. We don't use your data to train our own AI models; our AI providers (such as Google Gemini) process it only to generate replies, under their API terms.

Yes — you connect your own WhatsApp Business number through Meta and you remain its owner. A number can be connected to only one WhatsApp API provider at a time.

In seconds. If a customer sends several messages in a row, Wakeel waits a moment and answers them all in one reply.

Wakeel is Arabic-first: Modern Standard Arabic plus Gulf (including Emirati and Saudi), Levantine and Egyptian dialects. It also handles English and messages that mix the two.

Every plan starts with a 5-day free trial (up to 50 AI replies), no card needed — it starts once your WhatsApp number is connected. Higher plans add bookings, the store and broadcasts, and paying yearly costs less. Meta also charges a small per-message fee, paid to Meta directly.