All industries

Real estate agencies

A WhatsApp assistant for real estate that answers enquiries and books viewings

One good listing brings dozens of messages a day: “Still available? What’s the rent? How many cheques? Can I see it?”. Wakeel answers every message in seconds from the property details you upload, books the viewing, and hands anyone who wants to negotiate to you — so no lead goes cold while waiting.

The challenge

  • Messages arrive in the evening and at weekends, and buyers message several agencies at once.
  • Most of the day goes on repeated questions about price, size and location.
  • It’s hard to tell a serious buyer from someone just browsing.

What Wakeel does for you

Answers from your listings

Price, size, location and payment terms — from the documents you upload and keep up to date.

Viewing bookings

Offers the free viewing times in your calendar, confirms the slot, and alerts you on WhatsApp.

Qualifying questions you choose

Write in its instructions what you want to know — budget, bedrooms, move-in date — and it asks and lays it out for you.

Hand-off for serious buyers

Negotiation and special offers go to someone on your team, and anyone can pause the assistant on a chat to reply themselves.

Customers who find you on Instagram or Facebook get answers there too: the same assistant replies to Instagram DMs and Messenger chats, and moves bookings and orders to your WhatsApp.

Example conversation

CustomerHi, is the flat in the ad still available? What’s the rent?
WakeelHello! Yes, it’s available 🏠 3 bedrooms, SAR 75,000 a year in two payments. Would you like a viewing? Tomorrow at 10 am or 4 pm is free.
Customer4 pm
WakeelDone ✅ Your viewing is tomorrow at 4:00 pm, and a colleague will contact you to confirm the address.

Illustrative example — real replies come from your own information and prices.

Questions

Where does it get the property details?+

From the documents you upload. Update them when availability or prices change so it never answers with old information.

Does it negotiate on price?+

It shouldn’t. Instruct it to pass negotiation and special offers to your team.

Does it suit an agency with several agents?+

Yes. You add your team to the account; everyone sees the chats and anyone can step in and reply.

Read next

Try Wakeel on your business

The free trial starts once your WhatsApp number is connected — no card required.

Start free

Other industries