Salons & beauty centres
A WhatsApp booking bot for salons that answers your clients
Your hands are busy with a client and the phone won’t stop: “How much is colour?”, “Any slot on Thursday?”. Wakeel answers instantly from your service and price list and books the time that is genuinely free — so you don’t lose clients, and the same slot is never booked twice.
The challenge
- Booking messages arrive while you’re with a client; by the time you reply they’ve booked elsewhere.
- Double bookings, because appointments live in a notebook or on several phones.
- No-shows, because nobody reminded the client.
What Wakeel does for you
Booking by service and duration
Each service has its own length, so the assistant offers only slots that fit it and confirms the booking in the chat.
Days off and blocked time
Block a day or a few hours — once or every week — and the assistant will never offer them.
Reminders and alerts
A reminder to the client before the visit, and a WhatsApp alert to you for every booking or cancellation.
Understands photos
Clients send a photo of the cut or colour they want; the assistant understands the request and asks for details or hands the chat to you.
Customers who find you on Instagram or Facebook get answers there too: the same assistant replies to Instagram DMs and Messenger chats, and moves bookings and orders to your WhatsApp.
Example conversation
Illustrative example — real replies come from your own information and prices.
Questions
Can each service have its own duration?+
Yes. You add each service with its length, so the assistant reserves enough time and bookings never overlap.
Can I block certain days or hours?+
Yes. Add blocked time — once or weekly, for the whole salon or one section — and the assistant won’t offer it.
Does it reply in English to international clients?+
Yes. It matches each client’s language automatically: Arabic in their dialect, or English.
Read next
WhatsApp Appointment Booking: Turn Customer Messages into Confirmed Bookings
A practical guide to WhatsApp appointment booking without a receptionist: how a bot shows open times, confirms the slot, and lets customers cancel within your policy.
WhatsApp Auto-Reply Software for Business: How It Works & Why You Need It
WhatsApp auto-reply software answers customers instantly 24/7, cuts lost orders, and saves your team hours. Learn how it works and how to start.
Try Wakeel on your business
The free trial starts once your WhatsApp number is connected — no card required.
Start free